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Hotel · Sapporo · Hokkaido

Smile Hotel Premium Sapporo Susukino

A practical, well-rated base in the heart of Sapporo's entertainment district, praised for its location, cleanliness, and attentive staff.

  • Central Susukino location near metro and bus links
  • Guest rating of 8.3/10 from over 1,100 reviews
  • On-site private parking and 24-hour reception
8.3 Great 1132 reviews Booking.com 8.3 · 1132 reviews

About

Smile Hotel Premium Sapporo Susukino

Smile Hotel Premium Sapporo Susukino sits in the lively Susukino area, a 700-metre walk from Hosui-Susukino station. The hotel blends straightforward comfort with practical touches: free Wi-Fi throughout, private on-site parking, and a 24-hour reception. It's a short stroll from the neighbourhood's restaurants, convenience stores, and nightlife.

The hotel keeps things simple and efficient. Rooms are compact but clean, with air conditioning, heating, flat-screen TVs, and tea and coffee facilities. Breakfast is a well-regarded mix of local and international dishes, with optional eco-friendly housekeeping. Staff consistently earn high marks for their helpful, friendly service.

  • Wi-Fi
  • On-site car park
  • Handicap parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Excellent location next to public transport — Guests consistently highlight the hotel's proximity to the Hosui-Susukino metro station and nearby bus stops, making it easy to explore Sapporo and reach the airport.
  • Friendly and helpful staff — Staff receive strong praise across reviews for being attentive, friendly, and English-speaking, with several guests noting they enhanced the stay.
  • Good value for money — Reviewers frequently note the hotel offers great value for its central location and amenities, with breakfast often cited as a highlight.
  • Clean and well-maintained rooms — Several guests mention the rooms are clean, tidy, and well-kept, with comfortable beds and attention to detail.

Worth weighing

3 to weigh
  • Rooms are on the smaller side — Some guests note that rooms are compact, typical for Japanese city hotels, though they remain clean and functional.
  • No pets allowed — The hotel does not permit pets, which may be a limitation for travellers with animals.
  • Limited parking for those with vehicles — Parking is available but appears to be limited, with only handicap parking mentioned in the policies. Guests driving may need to plan ahead.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe Twin Room

  • 2 Single beds

Twin Room

  • 2 Single beds,1 King-size bed
  • City view
  • Shower
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Essential

  • Wi-Fi
  • Air conditioning
  • Heating
  • Elevator
  • 24-hour reception
  • Luggage storage

Parking & Accessibility

  • On-site car park
  • Handicap parking
  • Wheelchair access
  • Rooms/facilities for disabled

Dining & Refreshments

  • Restaurant
  • Children's buffet
  • Vending machines
  • Tea and coffee facilities
  • Electric kettle

Services & Facilities

  • Laundry
  • Dry cleaning
  • Full body massage
  • Foot massage
  • Fax/photocopying

Safety & Security

  • 24-hour security
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Room Amenities

  • Flat-screen TV
  • Free toiletries
  • Trouser press
  • Carpeted floor

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.3
Great 1132 reviews

Guest-rated 8.3/10 from 1,132 reviews

Booking.com · 8.3 · 1132 reviews
8.3Verified guest

“Excellent stay with a perfect location — close to the action yet quiet. The firm mattress was very comfortable, and breakfast offered a nice mix of local and international dishes. The restaurant was spotless and the staff very friendly. Convenience stores and public transport were close by.”

8.3Verified guest

“Surprisingly spacious room for Japan, with a great breakfast selection that suited all tastes. The location was ideal, near restaurants and transport. Liked the eco-friendly cleaning policy, though the optional water felt a bit gimmicky. Good value for families.”

8.3Verified guest

“Ideal spot near transport, markets, and restaurants. Clean and quiet room, helpful English-speaking staff, good view, and close to shopping and sights.”

8.3Verified guest

“Great value for money in a central location. Right next to a metro stop and close to the bus station, making city travel easy. Staff were friendly and attentive. Rooms are small but clean and well-kept, and breakfast was a nice bonus.”

8.3Verified guest

“A hidden gem in terms of value. Very affordable given the prime location next to a metro stop and bus station. Staff were friendly and efficient. Rooms are small but well-designed with attention to detail. Breakfast was a delightful start to the day.”

8.3Verified guest

“Clean room with a great view, perfect for enjoying the Christmas lights. Fantastic location, a short walk from shopping and dining. The subway station was a stone's throw away, making travel easy.”

04 — Location

Getting around Sapporo

The property sits in Sapporo.

Getting Around: The hotel is within a 700-metre walk of Hosui-Susukino metro station, providing easy access to Sapporo's subway network. Bus stops are also nearby, with connections to the airport.

Food and Drink: Susukino is Sapporo's entertainment district, packed with restaurants, izakayas, and bars. Many guests mention the abundance of dining options within walking distance.

Shopping and Convenience: Numerous convenience stores are close by, along with shopping areas. Guests note the ease of picking up essentials at any hour.

1-13-1 Minami 4Jo Nishi, Chuo-Ku, Sapporo, Hokkaido, 064-0804, Japan

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
518 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 until 23:59, and check-out is by 11:00.

Is parking available at the hotel?

Yes, the hotel offers private on-site parking, including handicap parking spaces. However, availability may be limited, so it's best to confirm when booking.

Does the hotel allow pets?

No, pets are not allowed at this property.

Does the hotel have a restaurant?

Yes, the hotel has a restaurant, and guests frequently praise the breakfast, which offers a mix of local and international dishes.

What amenities are available for guests with disabilities?

The hotel provides handicap parking, wheelchair access, and rooms/facilities for disabled guests, along with a lift.

The bottom line

Smile Hotel Premium Sapporo Susukino is a reliable, well-priced choice for travellers wanting to be in the middle of Sapporo's Susukino district. It earns strong marks from guests for its location, cleanliness, and staff, with the main caveats being compact rooms and no-pet policy. For its price point, it's a solid pick.

8.3Best for travellers who prioritise location and value over space.

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